Introduction

Welcome to Pixyn Web Solutions. By accessing or using our website, requesting a quote, purchasing our services, or engaging with us in any way, you agree to these Terms and Conditions. Please read them carefully before using our website or services.

About us

Pixyn Web Solutions provides web development, hosting, maintenance, and related digital services.

Services

We offer services that may include:

• website design and development
• WordPress website builds
• hosting services
• maintenance and support
• basic SEO setup
• content updates or other agreed website tasks

The exact scope of work for each project will be set out in your quote, proposal, invoice, or written agreement.

Quotes and acceptance

Any quote we provide is based on the information available at the time. If your project scope changes, we may need to update the quote, timeline, or deliverables. A project only begins once the quote has been accepted and any required payment or deposit has been made.

Payments

Payment terms will be stated in your quote or invoice. Unless otherwise agreed in writing, invoices must be paid by the due date shown. We reserve the right to pause work, delay delivery, or suspend services if payment is not received on time.

Client responsibilities

You agree to provide any content, images, access details, feedback, or approvals needed to complete your project in a timely manner. Delays in providing information may affect delivery timeframes.

You are responsible for ensuring that any content you supply does not infringe the rights of others and is lawful, accurate, and appropriate for your website.

Revisions

Unless otherwise stated in your quote, revisions are limited to the number of changes included in your package. Additional revisions or changes outside the original scope may incur extra fees.

Hosting and maintenance

If you use our hosting or maintenance services, we will take reasonable steps to keep your website secure, updated, and functioning properly. However, we do not guarantee uninterrupted service, and occasional downtime or technical issues may occur from time to time.

Transfers and third-party platforms

We do not provide domain, website, or email transfers to our hosting. Where we deliver website files for you to host elsewhere, we will provide the agreed files and any reasonable handover instructions.

We are not responsible for issues caused by third-party platforms, plugins, themes, hosting providers, or external services outside our control.

Intellectual property

Unless otherwise agreed in writing, we retain ownership of any tools, processes, code libraries, templates, or materials we create before or outside your project. Once full payment has been received, you will own the final website deliverables specified in your agreement, except for any third-party assets or software that remain subject to their own licence terms.

You must not copy, resell, or redistribute our work or materials without permission.

Third-party services

Your website may use third-party services such as plugins, hosting providers, analytics tools, forms, payment gateways, or email systems. We are not responsible for changes, outages, pricing, policies, or performance issues caused by those third parties.

Website content and accuracy

We make reasonable efforts to build and maintain websites carefully, but we do not guarantee that all content will always be error-free, complete, or up to date. You are responsible for reviewing and approving the content that appears on your website.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential loss arising from your use of our website or services. This includes loss caused by downtime, third-party failures, data loss, or changes made by third-party providers.

Nothing in these Terms and Conditions limits any rights you may have under applicable consumer law.

Termination

We may suspend or terminate services if you breach these terms, fail to make payment, or misuse our services. You may also end a project in writing, subject to any outstanding fees for work already completed.

Changes to these terms

We may update these Terms and Conditions from time to time. The latest version will always be available on this page, and continued use of our website or services means you accept the updated terms.

Governing law

These Terms and Conditions are governed by the laws of Victoria, Australia.

Contact us

If you have any questions about these Terms and Conditions, please contact us at:

Pixyn Web Solutions
Email: admin@pixyn.com.au
Website: www.pixyn.com.au